# MUSENZE GEORGE - IT Engineer & Systems Administrator
Source: https://hello.cv/georgemusenze
Kampala

## About
Highly motivated and competent IT Engineer with a Bachelor of Information Technology and 6+ years of experience in system maintenance, network administration, hardware/software management, and web programming. Proven ability to troubleshoot complex technical issues, optimize system performance, and manage diverse IT projects, seeking to leverage extensive technical expertise and problem-solving skills in a dynamic IT role.

## Work
### Contracting IT Engineer | Border Uganda
Served as an infield IT Engineer, responsible for comprehensive system maintenance, network infrastructure management, and technical troubleshooting to ensure operational continuity.
- Managed and executed system maintenance, upgrades, and troubleshooting for critical IT infrastructure, ensuring minimal downtime and optimal performance.
- Provided expert infield support for network systems, resolving connectivity issues and implementing solutions to enhance network reliability.
- Diagnosed and repaired computer hardware and software issues, extending equipment lifespan and supporting user productivity.
- Implemented preventive maintenance protocols for IT systems, reducing the incidence of technical failures and improving system stability.
### Private Contractor, Information Technology Department | Tullow Oil Co Uganda
Operated as a contractual IT professional, delivering comprehensive support across networking, hardware, software, web programming, and systems administration.
- Administered and maintained network infrastructure, ensuring seamless data flow and secure connectivity for internal operations.
- Managed hardware and software lifecycles, including installation, configuration, and troubleshooting to support diverse departmental needs.
- Developed and maintained web programming solutions, contributing to internal tools and information systems.
- Performed systems administration tasks, including user management, access control, and system monitoring to uphold data integrity and security.
- Provided technical expertise in resolving complex IT issues, enhancing system efficiency and user satisfaction.
### Data Clerk | Ministry Of Works
Managed organizational records and procurement processes, ensuring data accuracy and efficient resource acquisition for multiple site projects.
- Maintained and organized all organizational records, ensuring 100% availability and accessibility for audit and operational requirements.
- Recorded and processed all invoices and organizational memos, streamlining financial documentation and administrative workflows.
- Managed procurement activities for the company, ensuring timely acquisition of necessary resources and adherence to budget constraints.
- Supported multiple site projects by providing essential data management and administrative assistance, contributing to project continuity.
### Industrial Trainee (Intern) | Uganda Revenue Authority (URA)
Completed an industrial training program, gaining hands-on experience in IT support, systems administration, and data management within a government agency.
- Performed diagnostic and repair tasks on computer hardware and software, enhancing system functionality and user support capabilities.
- Assisted in systems administration exercises, including user account management and basic server monitoring.
- Participated in systems networking training, developing foundational knowledge in network configuration and troubleshooting.
- Gained practical experience in data and information management, contributing to the organization's record-keeping efficiency.

## Education
### Ndejje University Kampala | Journalism and Mass Communication
### Makerere University Kampala | Information Technology

## Languages
- English

## Skills
### IT Support & Administration
- Hardware and Operating System Services
- System Upgrading and Optimizing
- Peripheral Installation and Configuration
- Preventive Maintenance
- Symptoms and Troubleshooting
- Systems Administration
- Data and Information Management
### Networking
- Networking with Windows
- Systems Networking Training
- Network Infrastructure Implementation
- Network Troubleshooting
### Operating Systems
- Windows Installation and Administration
- Windows 2000, 2003, 2007, Vista, 7, 8
- Windows Operating System Management
- Linux Installation and Configuration
### Database Management
- MySQL
- MS Access
### Software & Web Development
- Software Management
- Web Programming
### Project & Operations Management
- Time Management
- Staff Management
- Procurement Skills
- Cash-Handling and Sales Ability
- Adaptability
- Problem-Solving
### Microsoft Office
- Microsoft Office Administration

## Interests
### General Interests
- Reading
- Traveling
- Playing Table Tennis
- Watching Football
- Rugby
- Cooking
- Making New Friends
- Listening to Music
- Watching News

## References
### References
References supplied on request.

## Source
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